Contact
Contact Ellie
The quickest way to reach me is by email at [email protected].
I read messages myself. If you are writing about a specific page, including the URL makes it much easier for me to help.
What I can help with
- Corrections: If something is wrong, outdated, closed, renamed, moved, or otherwise needs attention, please send the page URL and the corrected information. An official source is especially helpful when you have one.
- Reader questions: Questions about a guide are useful even when I cannot answer every one individually. They often show me exactly what a page is missing.
- Something broken: Dead links, formatting problems, pages that do not load correctly, or other technical issues. Please include the page and device or browser if it matters.
- Press and partnerships: Tourism boards, destinations, cruise lines, hotels, travel brands, hosted experiences, media requests, and collaborations that genuinely fit the site.
- Permissions and copyright: Requests involving use of Ellie’s Travel Tips text, photography, branding, or other original material.
What I cannot do
I am not a travel agent, cruise line, hotel, tour operator, insurer, airline, or booking platform. I cannot make or change a reservation, process a refund, intervene with a travel company, or access someone else’s booking.
I also cannot reliably answer urgent day-of-travel questions when the answer depends on live conditions. For cruise departure times, terminal changes, all-aboard times, airline disruptions, entry requirements, weather closures, or other time-sensitive operational issues, use the relevant official provider or government source.
Corrections are genuinely welcome
Travel changes fast. A restaurant closes, a cruise line changes a policy, a terminal moves, a fare changes, a route is discontinued, or an attraction updates its hours. If you catch something before I do, I would much rather hear about it than leave an outdated detail sitting on the site.
Material corrections are handled under the Editorial Policy & Review Standards.
Who you are writing to
Ellie’s Travel Tips is written and edited by me, Ellie Simons, in Madison, Wisconsin. I am also the founder and editor of CruisePorts.co. There is a real person behind the inbox, the byline, and the site, which is also why replies may not always be instant.
For privacy requests, affiliate or advertising questions, copyright concerns, or editorial corrections, you can use the same address and put the topic in the subject line.